Field Service Expert (Flying Doctor)

Bräcker AG
📍 biel, bern, Switzerland 💼 Full-time 🕒 Posted June 01, 2026

Job Description

  • Coordination and execution of service assignments for our Mikron Mill milling machines and StepTec spindles
  • Creation of service reports
  • Analysis and diagnosis of recurring error patterns and determination of causes in close cooperation with the development and assembly departments
  • Creation of advanced PLC software diagnostics and detailed error descriptions for the software department, as well as support with troubleshooting
  • Support and assistance for our sales companies and customers in technical matters in 2nd level support

Your profile

  • Several years of experience in servicing CNC machines
  • Very good knowledge of Heidenhain controls (from iTNC 530 onwards)
  • Knowledge of applications on CNC milling machines
  • Ability to work independently and motivation to acquire new knowledge
  • Fluent in German and English
  • Willingness to travel worldwide up to approx. 80% <...

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Job Details

  • Location biel, bern
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 01, 2026
  • Application Deadline July 11, 2026