Field Service Engineer

Job Description
• Providing Technical Support to customers.
 • Travel to customer’s location to repair or modify Komatsu Stamping Press Equipment
 • Responsible for improving Service sales and parts sales through Customer Contact.
 • Supervise the repair using sub-contractors and/or Customers maintenance people.
 • Preform PM and Inspections.
 • Calculate and prepare accurate quotations for Service to Customers. This includes contacting Sub-Contractors and preparing their estimate into our quote for service.
 • Present quotation to the customers with explanation.
 • Prepare and present final reports to customers including Inspection reports.
 • Provide Warranty Service and Support
 • Contact Customers on a regular basis for Customer relationships. Promote Service and Parts sales.
 • Provide Technical phone support. Supply the Customer with viable Product information to repair their equipment.
 • Assist in new Press machine installations

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