Field Service Engineer

Job Title: Field Service Engineer
Job Description
As a Field Service Engineer, you will play a crucial role in expanding our Aftermarket Services by addressing complex system issues and providing top-notch solutions. We seek a self-motivated, detail-oriented, and customer-focused individual to join our team. In this field-based position, you will troubleshoot automation systems for existing customers, identify problems, and collaborate with other contractors to resolve mechanical or electrical issues.
Responsibilities

+ Provide solutions to increasingly complex system problems and lead others in problem resolution.

+ Perform system maintenance on field controllers, servers, workstations, and field hardware.

+ Communicate issues and recommend system enhancements, upgrades, and repairs.

+ Review and provide feedback on equipment scheduling and modifications.

+ Implement time management strategies to ensure customer satisfaction.
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