Field Service Engineer, Industrial Quality Solution

ZEISS Group

📍 Ho Chi Minh City, Ho Chi Minh City, Vietnam 💼 Full time 🕒 Posted March 01, 2026

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Job Description

Field Service Support
Carry out CMM, Metrotomography and other products installation, commissioning and warranty repair.
Perform field service machine repair, calibration and preventive maintenance.Support in local and regional exhibition and seminar. 
Customer Care
Update and share calendar with the local team .
Provide fast service follow-up support in attending request to ensure customers’ satisfaction and retention.
Escalate unresolvable and pending issue to supervisor during the course of work.
Provide weekly Service Activities Report on all pending jobs to the Service Manager.
Work closely with other departments i.e. Logistics, Finance, to complete the sales process.
Administrative .
Ensure ticket is created before attending to job requestUpdate ticket immediately after daily job activity.
Ensure service worksheet is submitted as soon as job is completed for billing.Submit CPO & draft commission...
            

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Job Details

Location Ho Chi Minh City, Ho Chi Minh City
Job Type Full time
Category Engineers
Posted Date March 01, 2026
Application Deadline April 10, 2026