Field Care Coordinator

**Duties/Responsibilities:**

+ Schedules and conducts multiple home visits per day (clustered in small geographic areas)
+ Supports the Healthfirst clinical team members, including UAS nurses and Care Managers, by facilitating cross-cultural communications and interpreting the employee-to-member and member-to-employee conversation
+ Responds to and, when needed, escalates member questions, as directed
+ Properly documents findings in Healthfirst information systems
+ Collaborates with other members of the clinical team (Care Managers, Care Coordinators, Clinical Eligibility Nurses, Medical Directors, etc.) to ensure member needs are prioritized and addressed
+ Collects documents from members, including health care proxy agreements and other important member documents, and ensures they are routed to the appropriate recipient
+ Additional duties as assigned

**Minimum Qualifications:**

+ High school diploma or GED
+ Bilingual in English and ...

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