Field Application Engineer

About the Company : Yealink (Stock Code: ) is a global-leading provider of Unified Communication & Collaboration Solutions specialized in video conferencing, voice communications, and collaboration, dedicated to helping every person and organization embrace the power of Easy Collaboration, High Productivity.

About the Role : This is a remote role based in the Philippines.

Responsibilities :

1.Take responsibility for providing technical services to important and paying customers. Effectively resolve customer issues through hotlines, tickets, online platforms, etc., ensuring customer satisfaction.

2.Handle after-sales technical problems for overseas customers. Provide specialized solutions to customers, ensuring timely and effective resolution of issues.

3.Maintain records, analyze and summarize customer inquiries and issues based on intern...

Ready to Apply?

Submit your application today and join our talented team at Yealink.