Federal Support Engineer 2

Datadog

📍 Boston, Massachusetts, United States 💼 Full-time 🕒 Posted June 07, 2026

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Job Description

 
  Federal Support Engineer 2 
 Boston, Massachusetts, USA
 We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog.
 At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
  What You’ll Do: 
 Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests whil...
            

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Job Details

Location Boston, Massachusetts
Job Type Full-time
Category Other Sales and Related Workers
Posted Date June 07, 2026
Application Deadline July 17, 2026