f&b supervisor

A Western restaurant supervisor's job scope includes overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining quality and safety standards. This involves supervising front-of-house and kitchen teams, handling customer complaints, managing inventory and cash handling, and ensuring all health and safety regulations are met. Staff and operations management

• Supervise and train front-of-house (servers, hosts) and kitchen staff to ensure high service and food quality standards.
• Create staff schedules and ensure adequate staffing levels for each shift.
• Oversee daily opening and closing procedures for the restaurant.
• Resolve any staff issues and address communication problems between departments.

Customer service and satisfaction

• Monitor the dining room to ensure excellent customer service.
• Address customer complaints and special requests promptly and effectively.
• Ensure cu...

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