Job Description
Your day to day
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed and recommend revisions.
- Maintain at all times the highest standards of social skills.
- Recommend or initiate any HR related actions where needed.
Guest Experience
- Answer telephones and give information to callers, take messages or transfer calls to appropriate individuals.
- Greet visitors and colleagues, handle their inquiries, and direct them to the appropriate persons according to their needs.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Open, read, route and distribute incoming mail and other material, and prepare answers to routine letter.
- Effectively carry out service recoveries or charge our colleagues to do so to ensure guest’s satisfaction.
Responsible Business
- Opera...
Ready to Apply?
Submit your application today and join our talented team at IHG Hotels & Resorts.
Submit ApplicationJob Details
- Location george town, penang
- Job Type Full-time
- Category Management & Operations
- Posted Date June 12, 2026
- Application Deadline July 22, 2026