F&B and Reservations Agent

FAIRMONT
📍 Cape Town, Western Cape, South Africa 💼 full-time 🕒 Posted July 01, 2026

Job Description

Job Description

Responsibilities:

  • Consistently offer professional, friendly and engaging service
  • Book and enter Dining reservation requests using computerized reservation system.
  • Detailed knowledge of all Food & Beverage Outlets and their menu offerings.
  • Promote and sell any in-house or upcoming Food & Beverage events.
  • Work closely with all Food & Beverage Outlets to communicate any guest requests or special celebrations.
  • Answer telephone and email inquiries in a timely manner
  • Assist guests regarding hotel facilities in an informative and helpful way.
  • Ensure a clean and safe working environment and actively participate in health and safety initiatives.
  • Adhere to all hotel environmental policies and initiatives.
  • Performs any reasonable duty as instructed from time to time.

Financial: Satisfied Shareholders

  • To ensu...

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Job Details

  • Location Cape Town, Western Cape
  • Job Type full-time
  • Category Information and Record Clerks
  • Posted Date July 01, 2026
  • Application Deadline August 10, 2026