Job Description
Responsibilities
- The user is responsible to process all back office transactions in US P&C client area namely-Mid term changes, endorsements, Coding, correspondence etc.
- Primarily responsible for processing transactions as per the SLAs outlined by the client.
- Ensure that all the transactions are processed as per defined and documented desktop procedures.
- Ensure that the assigned targets in accordance with SLA are met.
- Ensure that the quality of the transactions is compliant with predefined parameters.
- Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures.
Job Details
- Location bogotá, bogotá, distrito capital
- Job Type Full-time
- Category Servicio de atención al cliente
- Posted Date May 31, 2026
- Application Deadline July 10, 2026