Executive Manager - Customer Risk

Profusion Group
📍 Australia, Victoria, Australia 💼 Full time 🕒 Posted February 20, 2026

Job Description

Company Overview
Join a large, complex financial‑services environment focused on improving customer‑risk management, modernising financial crime capability and meeting regulatory expectations.

Role Overview As Executive Manager – Customer Risk, you will own the development, methodology and implementation of the dynamic Customer Risk Assessment (dCRA) framework and ensure it is explainable, scalable and regulatory‑ready.

Key Responsibilities

  • Lead the strategy, design and documentation of the dCRA model
  • Define methodology, data inputs, logic and governance
  • Integrate dCRA with monitoring, ECDD and wider FC processes
  • Review customer‑risk rating approaches and identify gaps
  • Embed emerging AML/CTF obligations and industry best practice
  • Work with Technology, Data and Transformation on system and data needs
  • Prepare clear, regulator‑ready documentation and artefac...

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Job Details

  • Location Australia, Victoria
  • Job Type Full time
  • Category Operations Specialties Managers
  • Posted Date February 20, 2026
  • Application Deadline April 01, 2026