Executive Director – Head of Transfer Agency (Alternative Funds)

Executive Director – Alternative Funds Investor Relations (Service Delivery & Operations)

Job Summary

As an Executive Director of the Investor Relations Team Alternative Funds within the Fund Services Operations team, you will be directly reporting to the Global Head of Transfer Agency Operations. You will lead the end-to-end Investor Relations service delivery function for Alternative Funds, accountable for deal execution oversight, cash and settlement oversight, investor/client reporting, and query management. You will run a ~40 FTE organization across Dublin and New York, ensuring timely, accurate, controlled production while driving a modern, scalable operating model. You will partner closely with Product, Product Development, and Technology to operationalize strategy, elevate the client experience, and embed continuous improvement—particularly through AI-enabled capabilities and automation.

Job Responsibilities