Executive - Business Channel (Operations & Customer Service)
Job Description
If you are looking to excel and make a difference, take a closer look at us…
The Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling. Additionally you will also be the first point of contact to recommend Bank’s products and services to customers and be responsible for high levels of Customer service and seamless transactions.
Sales & Service
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service...
Ready to Apply?
Submit your application today and join our talented team at Hong Leong Bank Berhad.
Submit ApplicationJob Details
- Location Taman Sri Rampai, Wilayah Persekutuan Kuala Lumpur
- Job Type Full time
- Category Top Executives
- Posted Date July 02, 2026
- Application Deadline August 11, 2026