Executive - Business Channel (Operations & Customer Service)

Hong Leong Bank Berhad

📍 Cheras, Federal Territory of Kuala Lumpur, Malaysia 💼 Full time 🕒 Posted June 28, 2026

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Job Description

If you are looking to excel and make a difference, take a closer look at us…
If you are looking to excel and make a difference, take a closer look at us…
Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions.

Key Responsibilities and Accountabilities
Sales & Service
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; 
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cros...
            

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Job Details

Location Cheras, Federal Territory of Kuala Lumpur
Job Type Full time
Category Top Executives
Posted Date June 28, 2026
Application Deadline August 07, 2026