Job Description
**Overview**
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Customer Experience Architecture (CXA) organization, an organization within CE&S, is dedicated to the continuous innovation of technology and process architecture to enhance the customer experience.
In this role, you wi...
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Customer Experience Architecture (CXA) organization, an organization within CE&S, is dedicated to the continuous innovation of technology and process architecture to enhance the customer experience.
In this role, you wi...
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Submit ApplicationJob Details
- Location Redmond, WA
- Job Type Full-time
- Category other-general
- Posted Date June 03, 2026
- Application Deadline June 15, 2026