Exec Cust Relations Case Mgr 1

Lowe's
📍 Mooresville, NC, United States 💼 Full-time 🕒 Posted July 04, 2026

Job Description

**Innovate Remotely**

This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.

**Your Impact**

The purpose of this role is to support the Lowe's Executive Office in rebuilding relationships and retaining customers who have experienced challenging issues through their interactions with Lowe's. This role acts as the liaison between Lowe's Executives, Field Leadership, 3rd Party Service Providers, and the customer to ensure an amicable resolution for the customer is achieved in a timely fashion, and in a manner consistent with the Company's objectives, behaviors, and values.

**What You Will Do**

+ Represents Lowe’s Executive Office in all communications with customers by conducting business professionally at all times, both verbally and in writing, throughout the lifecycle of escalated customer issues. Escalated issues as...

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Job Details

  • Location Mooresville, NC
  • Job Type Full-time
  • Category other-general
  • Posted Date July 04, 2026
  • Application Deadline July 09, 2026