Event Management & Commercial Operations Senior Manager, Customer Excellence, Japan

Job Description:

General Description:

The Event Management & Commercial Operations Senior Manager is responsible for leading and overseeing company-wide event coordination, as well as core operational processes primarily supporting Commercial and In-field activities. In addition to providing strategic and organizational leadership, this role actively engages in hands-on execution, particularly in event management, ensuring high-quality, compliant, and timely delivery of key commercial activities mainly.

This role drives operational excellence by balancing strategic oversight with direct involvement in critical initiatives. The position serves as a key operational partner to Business Units, Medical, Compliance, and external vendors, while also functioning as a role model for best practices in execution, compliance, and cross-functional collaboration.

Responsibilities: