Automobile Technician
About the Company:
Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens.
Role: Automobile Technician
Responsibilities:
Customer Handling
Greet and assist customers with professionalism and courtesy
Verify service requests and capture customer feedback
Communicate repair updates to customers
Diagnosis
Analyze and diagnose scooters for necessary repairs
Update diagnosis reports in the workshop management system
Perform and inspect repairs based on customer requirements
System Handling
Track customer complaints and update the system in real-time
Operate workshop management systems and ensure adherence
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