Job Description
L2 Technical Support & Incident Resolution
- Provide Level 2 support for escalated EUC incidents in a mission-critical banking Environment
- Diagnose and resolve complex issues related to:
- Windows 10/11 platforms
- Virtual desktops (VDI, if applicable)
- Trading floor / front-office user setups (if relevant)
- Perform root cause analysis (RCA) and implement preventive measures
- Support and administer:
- Exchange Online (mail flow, mailbox permissions, archiving)
- Microsoft Teams (secure collaboration, policies)
- SharePoint Online & OneDrive (access control, data sharing governance)
- Troubleshoot mail delay, phishing, safe links, and attachment security issues
- Ensure compliance with data protection and financial regulatory requirements
Ready to Apply?
Submit your application today and join our talented team at OPENSOURCE TECHNOLOGIES PTE. LTD..
Submit ApplicationJob Details
- Location singapore, singapore
- Job Type Full-time
- Category Other-General
- Posted Date June 27, 2026
- Application Deadline August 06, 2026