ETF Operations Analyst

**Duties & Responsibilities**

ETF Operations Analysts are accountable for all functions related to the daily monitoring of ETF activities, including NAV production oversight, basket processing, reconciliation, and client service across a multi-fund book of business. ETF Operations Analysts operate independently, serving as the subject matter expert for internal teams, clients, and market participants. Analysts are responsible for authoring and maintaining operational procedures, driving process improvements, and resolving complex exceptions through independent root cause analysis.

**Operations & Subject Matter Expertise**

+ Primary contact for ETF clients and the broader ETF ecosystem
+ Develop and maintain strong working relationships with advisors, authorized participants (APs), portfolio managers, exchanges, distributors, and custodians
+ Monitor AP activity and independently resolve creation/redemption order exceptions without escalation
+ Own ba...

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