Especialista Técnico (Lomas de Chapultepec)

BD is one of the largest global medical technology companies, advancing health through discovery, diagnostics and care delivery. With over 65,000 employees worldwide, BD is dedicated to addressing global health challenges.

The Technical Specialist is a member of the BD Technical Service and Support Organization, providing high‑level technical advice, consultation, and troubleshooting for internal and external customers. The role focuses on supporting products and instruments used in infectious disease diagnosis and industrial microbiology, answering and resolving calls, researching issues, and providing solutions.

• Deliver prompt and thorough responses to inquiries from internal and external customers, primarily received via telephone and written communication.
• Generate and maintain proper complaint documentation in compliance with FDA (21CFR) and ISO requirements.
• Coordinate with Quality Control, Quality...

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