EOS/IT Support

Requirements:

• Bachelor's Degree or Diploma in Information Technology, Computer Science, Information Systems, or a related field.
• Minimum 1 years of experience in IT Support, or End User Support.
• Experience with Active Directory, user account administration, and access management.
• Ability to troubleshoot hardware, software, network, printer, and peripheral device issues.
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, LAN/WAN).
• Experience in installing, configuring, and maintaining desktop, laptop, and mobile devices.
• Knowledge of remote support tools and remote troubleshooting techniques.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.

Preferred Skills:

Monitor and inspect the condition of existing devices and equipment (Access Points, switches, PCs, and printers).

Ready to Apply?

Submit your application today and join our talented team at TOG Indonesia.