Job Description
Kickstart your IT career with ACT Power Services as an Entry-Level IT Support Specialist in a hybrid work setting. Deliver exceptional technical support and make a difference for our employees every day.
In this role, you will serve as the first point of contact for IT support requests. Utilize your problem-solving skills to diagnose hardware and software issues with the aim of providing swift resolutions. You will also assist in onboarding new employees by setting up their accounts and equipment, all while adhering to IT policies and maintaining accurate records.
Key Responsibilities:
• Handle IT support requests via phone, email, and chat
• Troubleshoot hardware and software issues for users
• Set up and maintain desktops, laptops, and printers
• Support onboarding new employees through equipment setup
• Document and escalate complex technical issues
Requirements:
• Basic understanding of Windows and macOS systems
• Familiarity with Microsoft 365 applica...
In this role, you will serve as the first point of contact for IT support requests. Utilize your problem-solving skills to diagnose hardware and software issues with the aim of providing swift resolutions. You will also assist in onboarding new employees by setting up their accounts and equipment, all while adhering to IT policies and maintaining accurate records.
Key Responsibilities:
• Handle IT support requests via phone, email, and chat
• Troubleshoot hardware and software issues for users
• Set up and maintain desktops, laptops, and printers
• Support onboarding new employees through equipment setup
• Document and escalate complex technical issues
Requirements:
• Basic understanding of Windows and macOS systems
• Familiarity with Microsoft 365 applica...
Ready to Apply?
Submit your application today and join our talented team at ACT Power Services.
Submit ApplicationJob Details
- Location raleigh, nl
- Job Type Full-time
- Category Other-General
- Posted Date June 10, 2026
- Application Deadline July 20, 2026