Job Description
Primary Skills: Enterprise Technical Support Engineer DNS (advanced), DHCP (advanced), IPAM (advanced), TCP/IP networking (advanced), Linux/Unix administration (intermediate)
Contract Type: Contract
Duration: 12+ Months
Location: Trivandrum.
Job Summary: This role requires an experienced engineer to provide high-level technical support for enterprise customers facing complex DDI and networking challenges. The successful candidate will troubleshoot, resolve, and document intricate issues, collaborating with cross-functional teams to ensure customer satisfaction. Leveraging AI-powered tools will be crucial in accelerating diagnostics and knowledge creation for this global support position.
Contract Type: Contract
Duration: 12+ Months
Location: Trivandrum.
Job Summary: This role requires an experienced engineer to provide high-level technical support for enterprise customers facing complex DDI and networking challenges. The successful candidate will troubleshoot, resolve, and document intricate issues, collaborating with cross-functional teams to ensure customer satisfaction. Leveraging AI-powered tools will be crucial in accelerating diagnostics and knowledge creation for this global support position.
Key Responsibilities:
- Resolve critical customer technical issues end-to-end.
- Troubleshoot DDI and network configuration problems.
- Analyze logs, packet captures, an...
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Submit ApplicationJob Details
- Location Thiruvananthapuram, Kerala
- Job Type Full-time
- Category Computer Occupations
- Posted Date June 26, 2026
- Application Deadline August 05, 2026