Enterprise Resilience Office (ERO), Vice President

Business Unit Description

Enterprise Resilience Office (ERO) develops and oversees a global program that governs the business in the creation of effective and risk appropriate continuity and recovery solutions to support the continuation of critical processing and servicing of our clients.

Scope of Position

ERO – Shared Services, Vice President

The Vice President, Enterprise Resilience Office (ERO) plays a key leadership role in supporting the design, execution, and ongoing enhancement of the firm’s Enterprise Resilience strategy and its internal Shared Services capabilities. This role brings strong subject‑matter expertise in Operational Resilience, Business Continuity and provides leadership oversight for elements of the ERO Shared Services function, helping to deliver consistent, high‑quality, and scalable resilience services across the organization.

Primary Responsibilities

Manage the ERO Shared Services team...

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