Enterprise Operations Process Design Director

**Overview**

Reporting to the DVP of Enterprise Operations, you will help shape how REI operates by designing and improving enterprise operating models and governance systems. As a senior process design leader, you will create and refine ways of working that align teams around shared goals, improve execution, and support cross-divisional collaboration.

This role combines design thinking, operational excellence, and facilitation to build clarity, alignment, and accountability across the organization. You will partner with senior leaders to define, test, and evolve processes that support decision-making, improve visibility, and strengthen how the business delivers value. You will also model and support REI’s values and mission.

**Responsibilities and Qualifications**

+ **Enterprise Operating Model Design** **:** Design and refine enterprise operating models that connect strategy, financial planning, and day-to-day operations.
+ **Process Innovat...

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