Enrollment Specialist

RESPONSIBILITIES & DUTIES

- Engage with assigned leads and promptly initiate contact through the auto dialer system.

- Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.

- Build rapport, credibility and establish trust with leads through effective communication and active listening.

- Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.

- Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.

- Maintain accurate records of lead interactions and follow-up activities in the CRM system.

BASIC ELIGIBILITY CRITERIA

- Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company.

- Min Graduation is required.

- Previous experience working a 6-day work week.

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