English Speaking Customer Support Agent (Full Remote)

INFLUX INC.
📍 workfromhome, workfromhome, Colombia 💼 Full-time 🕒 Posted June 03, 2026

Job Description

About Influx

Influx delivers on-demand, 24/7 customer support for brands and companies worldwide. Our global team of agents and managers work across time zones to provide seamless, high-quality support every day of the year—including holidays.

About the Role

We’re seeking a detail-oriented and analytical Customer Support Agent who can deliver clear, structured, and solution-focused support to customers. In this role, you’ll act as a trusted point of contact, helping users navigate complex topics, resolve issues efficiently, and ensuring a high standard of customer experience.

What You'll Do

  • Handle high-volume customer inquiries via calls, email, and chat.
  • Meet performance metrics (Call Handling, CSAT, QA, etc.).
  • Simplify complex information into clear, easy-to-understand responses.
  • Investigate issues thoroughly and provide effective solutions.
  • Collaborate with relevant teams for problem-solving.

    Ready to Apply?

    Submit your application today and join our talented team at INFLUX INC..

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Job Details

  • Location workfromhome, workfromhome
  • Job Type Full-time
  • Category Reclutamiento y marketing de personal
  • Posted Date June 03, 2026
  • Application Deadline July 13, 2026