English Customer Support Representative

Etisal International
📍 Cairo, Cairo Governorate, Egypt 💼 FULLTIME 🕒 Posted June 24, 2026

Job Description

We are seeking an enthusiastic and dedicated English Customer Support Representative to join our dynamic team at a leading Outsourcing/Offshoring company. The ideal candidate will possess exceptional communication skills and a passion for providing top-tier customer service, ensuring client satisfaction and addressing inquiries promptly and effectively.
RESPONSIBILITIES
  • Manage incoming customer inquiries via phone, email, and chat in a timely manner.
  • Assist customers with product and service inquiries, troubleshooting, and complaints.
  • Provide clear and accurate information regarding products, services, and processes.
  • Document customer interactions and feedback in the customer relationship management system.
  • Work collaboratively with team members and other departments to resolve customer issues.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Identify and escalate priority issues...

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Job Details

  • Location Cairo, Cairo Governorate
  • Job Type FULLTIME
  • Category Information and Record Clerks
  • Posted Date June 24, 2026
  • Application Deadline August 03, 2026