Engineer, Managed Services Contact Center

Description

Presidio, Where Teamwork and Innovation Shape the Future
AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.

The Role
The Engineer, Managed Services Contact Center is a position that supports the Contact Center customers. The primary activities include application development, troubleshooting, moves, adds, changes, scripting, patching, and customer technical support.

Travel Requirements:

These roles will be remotely based in the Continental US with 5% associate travel.

Shift:

Associated shift for this role will be 12:00 pm (Noon) -9:00 pm ET.

Responsibilities include:

• Perform minor SR u...

Ready to Apply?

Submit your application today and join our talented team at Presidio Networked Solutions, LLC.