Engineer - Field Service, PS SEA

• Competitive compensation and benefits
• Work‑life flexibility
• Recognition and rewards
• Development and career opportunities
• A safe and inclusive workplace

• Investigate and handle all customers’ complaints and product failures.
• Providing after‑sales technical support and site service responsibilities to distributors/end customers.
• Review and assist in processing warranty claims from distributors.
• Standby support and 24/7 emergency call for customer support.

• Provide the installation, commissioning and on‑site training to support the customers according to the scope of the project.
• Provide after‑sales technical support, troubleshooting and site service to customers in a timely manner to ensure that the product is operational.
• Handle a wide range of diesel generator sets (sm...

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