Engineer- Field IT Support

Johnson Controls
📍 Shibuya, Tokyo, Japan 💼 Full time 🕒 Posted February 27, 2026

Job Description

Overview

We are seeking a proactive and technically skilled Field IT Member to join our Tokyo Head Office team. This role involves hands-on IT support, infrastructure management, and coordination with global teams to ensure seamless operations. The ideal candidate will possess strong bilingual communication skills, a solid technical foundation, and experience in a multinational IT environment.

Roles and Responsibilities

  • Technical Support & Issue Resolution:
    Provide on-site and remote support for hardware, software, and network issues to minimize downtime and ensure business continuity.
  • Escalation Management:
    Act as a point of escalation for end-users and coordinate with global IT teams to resolve complex issues.
  • Security & Compliance:
    Enforce IT security protocols and ensure compliance with data protection regulations and internal policies.
  • Meeting & Event Support:
    Set up and support townha...
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    Job Details

    • Location Shibuya, Tokyo
    • Job Type Full time
    • Category Computer Occupations
    • Posted Date February 27, 2026
    • Application Deadline April 08, 2026