End User Supports (Euc)

**Norwegianrequirementsrequirementsa TherequirementsDeskside/Tech bar & VIP Support Specialist**
- Provide face-to-face support to VIPs, resolving technical problems or escalating as needed to restore service efficiently.
- Perform on-site or remote servicing, repair, and installation of computer hardware, software, and networks.
- Provide deskside support to employees for hardware, software, network, and other IT-related issues.
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Provide remote support and resolve tickets within the agreed SLA and with high customer satisfaction.
- Image and deploy new laptops/desktops and install authorized software.
- Document, track, and monitor incidents using ServiceNow or similar systems.
- Support hardware, peripherals, enterprise software, device provisioning, re-imaging, and international travel device support.
- Assist with IMAC (installs...

Ready to Apply?

Submit your application today and join our talented team at Swiss IT solutions LTD.

Submit Application