End User Support Technician (IT Desktop Engineer)

Company Description

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

Job Description

The Challenge

• Provide daily IT support and troubleshoot technical issues for employees in the Manila office.
• Maintain and support all workstations, including diagnosis, analysis, and resolution of hardware/software issues.
• Install, configure, and maintain operating systems and application software across departments.
• Manage and resolve Jira tickets for both local (Manila) and global IT requests.
• Create, modify, and deactivate user accounts (Active Directory, RTS, and instant messaging platforms).
• Provide network and printer support.
• Set up and configure workstations for new ...

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