Encounter Data Management Lead

Humana
📍 Springfield, IL, United States 💼 Full-time 🕒 Posted June 20, 2026

Job Description

**Become a part of our caring community**
The Encounter Data Management Lead is responsible for leading AI-driven reconciliation and automation efforts to improve encounter data quality and reduce manual work. In this role, you will own the performance and continuous improvement of AI models used in reconciliation processes. You’ll work across business and technical teams to identify opportunities, optimize outcomes, and scale automation solutions.
This role requires strong experience applying AI in real-world environments, along with the ability to translate data insights into operational improvements. You will report to the Associate Director, Encounter Data Management.
**Key Responsibilities** :
+ Lead initiatives that use AI and automation to improve encounter data accuracy and efficiency
+ Monitor and evaluate AI model performance, including reconciliation rates, error trends, and data quality outcomes
+ Identify gaps and partner with technical teams to enhance ...

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Job Details

  • Location Springfield, IL
  • Job Type Full-time
  • Category other-general
  • Posted Date June 20, 2026
  • Application Deadline June 25, 2026