EMR Analyst

Description We are looking for an EMR Analyst to support and enhance eClinicalWorks operations for a healthcare organization in San Antonio, Texas. This role focuses on troubleshooting application issues, improving workflows, and translating business needs into practical system solutions. The ideal candidate brings strong experience with eClinicalWorks, works effectively with technical and operational teams, and communicates clearly through documentation, training, and end-user support.

Responsibilities:
• Investigate application issues reported by eClinicalWorks users, identify root causes, and recommend effective corrective actions to improve system performance and usability.
• Gather business needs from stakeholders and convert them into clear requirements, user stories, process maps, and proposed system enhancements.
• Track implementation and support activities, address obstacles, share status updates, and suggest next steps to keep projects moving forward.
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