eMPF Centre Manager

HKT

📍 Hong Kong, Hong Kong, Hong Kong 💼 Full Time 🕒 Posted June 30, 2026

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Job Description

Internal Job Description Responsibilities
Oversee daily operations of the assigned service centre, including facilities such as kiosks, drop‑in boxes, counters, and related tools.

Manage centre manpower planning, roster arrangement, and workflow execution to ensure smooth operations.

Execute eMPF service workflows and internal administrative processes in accordance with corporate and regulatory standards.

Handle MPF-related enquiries and complaints, ensuring timely resolution or proper escalation of complex cases.

Ensure all Service Centre staff comply with company policies, operational guidelines, and relevant regulatory requirements.

Provide training, coaching, and performance feedback to frontline staff.

Coordinate with the Operations Manager and other Centre Managers on resource reallocation, especially during traffic imbalance between centres.
Requirements
Universi...

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Job Details

Location Hong Kong, Hong Kong
Job Type Full Time
Category Operations Specialties Managers
Posted Date June 30, 2026
Application Deadline August 09, 2026