Emergency Call Handler - Nights

Appello
📍 Norwich, England, United Kingdom 💼 fulltime 🕒 Posted June 11, 2026

Job Description

Emergency Call Handler - Nights

Your hello could change everything. Imagine answering a call that turns worry into relief — or even saves a life. That’s the power of hello at Careline365.

As an Emergency Call Handler, you’ll be the calm voice and reassuring presence for vulnerable clients when they need help the most. Every call matters, and every response makes a difference.

If you’re empathetic, attentive, and ready to make an impact, this is your chance to truly help your community.

Hours: 35 hours per week
Shift pattern: You will be working 4 days between Monday and Sunday. The hours you'll be working are from 22:00 to 06:00. You will always be guaranteed 1 weekend in 4 off and you will have your rota 4 weeks in advance.
Salary: £24,224.20 per annum (£13.31 per hour)
Location: Hybrid - Norwich
Start Date: 3rd August 2026 - Please note that this role is subject to pre‑employment screening, including ba...

Ready to Apply?

Submit your application today and join our talented team at Appello.

Submit Application

Job Details

  • Location Norwich, England
  • Job Type fulltime
  • Category Information and Record Clerks
  • Posted Date June 11, 2026
  • Application Deadline July 21, 2026