EMEA Service Manager - Diagnostic Imaging

• - Manage Service Managers and service channels across the EMEA region, with direct leadership over all service teams.


• - Drive service revenue growth, manage cost containment, and hold full ownership of the EMEA Service P&L.


• - Lead the regional service training function and oversee the technical training centre, ensuring effective training for both direct and indirect customers.


• - Oversee technical support and escalation teams, while coordinating with R&D and Operations for all advanced technical support matters.


• - Act as the main point of contact for customers and service channels across the EMEA region.


• - Deliver on the KPIs and financial targets set by the company.


• - Ensure that direct service teams and channel engineers are fully trained and equipped to service all products sold within the EMEA region.


• - Guarantee that service delivery is compliant with applicable local and global...

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