Email Security Operations Analyst

Sutherland
📍 Taguig, National Capital Region, Philippines 💼 Full-time 🕒 Posted June 09, 2026

Job Description

Role Summary:


Support email operations, spam/abuse detection, and Trust & Safety workflows to ensure a secure, reliable, and high-quality email ecosystem.


Key Responsibilities:

  • Monitor and investigate inbound/outbound email traffic for spam, phishing, spoofing, and abuse patterns
  • Perform log analysis using Splunk to identify anomalies, suspicious behavior, and emerging threats
  • Execute mitigation actions (blocking, quarantining, escalation) in line with defined SOPs
  • Validate email authentication protocols (SPF, DKIM, DMARC) and flag discrepancies
  • Support incident response by documenting findings, maintaining audit trails, and escalating critical risks
  • Adhere to SLAs, quality benchmarks, and compliance standards in a 24x7 operational environment
  • Collaborate with internal teams and external vendors for issue resolution and trend tracking <...

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Job Details

  • Location Taguig, National Capital Region
  • Job Type Full-time
  • Category other-general
  • Posted Date June 09, 2026
  • Application Deadline July 19, 2026