Ecotalk Advisor

Ecotricity
📍 Stroud, England, United Kingdom 💼 Full-time 🕒 Posted May 27, 2026

Job Description

About The Role

Great customer service is not rocket science. It’s about keeping our promises, and fixing problems quickly. In essence it’s about treating our customers the way we like to be treated.


The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that’s by resolving a customer’s query whilst they’re on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs.


We’re looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts w...

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Job Details

  • Location Stroud, England
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date May 27, 2026
  • Application Deadline July 06, 2026