eCommerce & Marketing Associate

Job Overview:

As our eCommerce & Marketing Associate, you will be the engine behind our online brand presence. You will manage the day-to-day operations of our direct-to-consumer (D2C) platforms while executing the digital marketing campaigns that drive traffic, conversion, and customer retention. This is a 360-degree role requiring a unique mix of operational discipline, analytical tracking, and creative execution.

Key Responsibilities:

eCommerce Operations

• Manage storefronts (Shopify), ensuring accurate product listings, pricing, and inventory levels.
  

• Coordinate the order fulfillment cycle with logistics and warehouse partners to ensure fast shipping.
  

• Optimize the storefront user journey to improve conversion rates and remove checkout friction.
  

• Monitor and resolve customer inquiries, returns, and delivery escalations.
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