EBS Customer Service Agent

Ecolab
📍 Budapest, Budapest, Hungary 💼 Full time 🕒 Posted February 21, 2026

Job Description

JOB DESCRIPTION

Ecolab Customer Service Associates are the first point of contact for our internal and external customers, this is why the ideal candidate for this role will require analytical skills to process various non-standard inbound requests and general inquiries submitted via fax, e-mail, phone or web. 

What You Will Do:

  • Address on average 30 - 60 inbound inquiries each day from internal & external customers while following department guidelines;
  • Handle inbound and outgoing phone calls;
  • Manage orders via e-mail and phone;
  • Track and trace order-related inquiries;
  • Accept and process transactions in SAP/CRM;
  • Process customer confirmations and investigate shipment status;
  • Interface with other departments to resolve problems related to order to cash cycle;
  • Achieve target goals for daily deadlines and monthly order quality.
  • What you will need:

  • High school diploma or equivalent;
  • Ready to Apply?

    Submit your application today and join our talented team at Ecolab.

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    Job Details

    • Location Budapest, Budapest
    • Job Type Full time
    • Category Information and Record Clerks
    • Posted Date February 21, 2026
    • Application Deadline April 02, 2026