EARN AS MUCH AS PHP90K: Advanced Technical Support Specialist (Non‑Voice)

About the Role Step into a high‑impact technical support role where you’ll be the go‑to expert for backend integrations and campaign troubleshooting. As an Advanced Technical Support Specialist , you’ll handle client queries through live chat, email, and ticketing systems — no voice calls required. You’ll work closely with engineering and product teams to ensure seamless ad‑tech performance across platforms like TikTok Ads, Facebook Ads, and Google Ads.

Key Responsibilities:

• Resolve client issue s via chat, email, and tickets with speed and accuracy
• Troubleshoot integration s for TikTok Pixel, Events API, SDKs, and server‑side tracking
• Analyze log s and debug server‑side events to maintain campaign attribution
• Execute SQL querie s to extract and report performance data
• <...

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Submit your application today and join our talented team at Concentrix.