E-commerce Customer Care (Mandarin Speaker)

Daythree
📍 shah alam, selangor, Malaysia 💼 Full-time 🕒 Posted June 07, 2026

Job Description

We are hiring passionate and customer-oriented individuals to join a leading China-based e-commerce platform industry. If you enjoy communicating with people and providing excellent customer support, we welcome you to apply!

Customer Service Executive (Mandarin Speaker)

Job Responsibilities

  • Handle customer inquiries via chat, email, and calls professionally
  • Assist customers with orders, payments, delivery status, and platform-related issues
  • Provide accurate information and solutions in a timely manner
  • Maintain good customer satisfaction and service quality
  • Escalate unresolved issues to the relevant team when necessary

Job Requirements

  • Malaysian citizens only
  • Able to read, write, and speak Mandarin fluently
  • Basic English communication skills
  • SPM leavers and fresh graduates are welcome to apply
  • Customer service experience is an added advantage
  • G...

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Job Details

  • Location shah alam, selangor
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 07, 2026
  • Application Deadline July 17, 2026