Job Description
We are hiring passionate and customer-oriented individuals to join a leading China-based e-commerce platform industry. If you enjoy communicating with people and providing excellent customer support, we welcome you to apply!
Customer Service Executive (Mandarin Speaker)
Job Responsibilities
- Handle customer inquiries via chat, email, and calls professionally
- Assist customers with orders, payments, delivery status, and platform-related issues
- Provide accurate information and solutions in a timely manner
- Maintain good customer satisfaction and service quality
- Escalate unresolved issues to the relevant team when necessary
Job Requirements
- Malaysian citizens only
- Able to read, write, and speak Mandarin fluently
- Basic English communication skills
- SPM leavers and fresh graduates are welcome to apply
- Customer service experience is an added advantage
- G...
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Submit ApplicationJob Details
- Location shah alam, selangor
- Job Type Full-time
- Category Management & Operations
- Posted Date June 07, 2026
- Application Deadline July 17, 2026