E-commerce CS

We're Hiring: Customer Service & Operations Executive

Floe Active is a growing Malaysian activewear brand built around timeless design, everyday comfort, and mindful movement. As we continue to grow, we're looking for a detail-oriented and reliable team member to support our customer service and daily operations.

If you enjoy structure, problem-solving, and being part of a fast-moving brand — we'd love to meet you

Role: Customer Service & Operations

Location: Taman Molek, On-site
Type: Full-time

Key Responsibilities

Customer Service

• Handle customer enquiries via WhatsApp, Instagram DM & email
• Assist with orders, sizing advice, exchanges & returns
• Provide warm, professional, and timely customer support

Operations

• Process daily orders & coordinate fulfilment
• Update order statuses, track parcels & resolve delivery issues
• Assist with stock updates, backorders & simple a...

Ready to Apply?

Submit your application today and join our talented team at Floe Collection.