Dynamics 365 Power Engineer — Customer Service & Automation

# Power Engineer## Job Introduction**Power Engineer - Dynamics 365 Customer Service & Contact Centre****Location:** Lincolnshire (Hybrid) - 2 days per week in the office**Contract:** Permanent**Salary**: £47,181-£52,413 (Pay Award Pending)**About the Role**We're looking for a skilled **Power Engineer** to design, build and optimise solutions across **Dynamics 365 Customer Service and Contact Centre.**The candidate will be using the **Microsoft Power Platform** to support high-quality, modern customer services.This role sits at the heart of our transformation programme, helping improve case management, contact handling, automation, reporting, and system integration across complex, high-volume service environments - aligned to strong enterprise governance and public sector standards.**What You'll Be Doing**As a Power Engineer, you will:* Implement designs and configure **Dynamics 365 Customer Service and Contact Centre** solutions to support end-to-end service delivery* Develop and optim...

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