Dynamic Patient Services Role in Cobourg

Join FYidoctors Cobourg as a Patient Services Specialist and amplify patient interactions. Deliver exceptional service in a full-time position that thrives on teamwork.
In the Patient Services Specialist role at FYidoctors Cobourg - Covert St, you will be the first point of contact for patients, managing check-ins and ensuring a positive experience. Engage actively by coordinating appointments, assisting with eyewear needs, and performing pre-testing procedures. This role is vital for fostering a patient-centric atmosphere and supporting overall clinic operations.
Key Responsibilities:
• Greet patients and facilitate check-ins/check-outs
• Conduct pre-testing to aid in eye care
• Assist with appointment coordination and prescriptions
• Oversee billing, payments, and eyewear adjustments
• Ensure exceptional customer interactions and service
Requirements:
• Retail experience is a beneficial asset
• Competence with MS Office and technology
• Effective comm...

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