Duty Manager

NOVOTEL
📍 new delhi, delhi, India 💼 Full-time 🕒 Posted May 29, 2026

Job Description

Job Description

  • Conduct daily briefings and ensure that all pertinent information is well received by team members
  • Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
  • Review, analyze and suggest improvement of work flow and standards at the Front Desk
  • Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
  • Communicate with Front Office Manager on all matters regarding guest services & hotel operations
  • Ensure documentation of all guest related issues using the logbook
  • Sign media and supervise shift handover procedures
  • Coordinate and communicate with other hotel departments as required regarding general administration and operations issues
  • Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently
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Job Details

  • Location new delhi, delhi
  • Job Type Full-time
  • Category Other-General
  • Posted Date May 29, 2026
  • Application Deadline July 08, 2026